Bridge 2.0 Connectivity Problems

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Bridge 2.0 Connectivity Problems 2016-09-14T16:44:22+00:00

Home Forums Hue Forum Bridge 2.0 Connectivity Problems

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  • Wez Crutchfield
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    I can not connect my hue account to the hue bridge
    I can not connect Googel home, Alexa or IFTTT

    Ivan control lights in several hue apps and HomeKit and Siri

    Why is apple working ok but the Login to the HUE bridge can not be done
    I have tried every thing inc multiple resets
    This is very frustating that I can not get this working with Alexa or Googel Home

    Please help some one


    Post count: 0

    same problem, wasn’t expecting such an obstacle

    Post count: 0

    I have the same problem!

    The 4 lights are on
    I can ping on the IP
    I can control the lights from the APP

    But I can’t connect the bridge on my account!

    Please help

    Post count: 0


    same here. Everything in my Network is running fine. The Hue Bridge shows all blue LEDs are OK!
    My Amazon Echo is also working well. No Problems at all. Also the Connection to other Cloud Services like IFTTT are working flewless.

    But still Problem to connect my new Hue Bridge to the Account at
    I want to use more Alexa Skills and also iConnectHue. But therefor i have to link the Bridge to my Hue Account.

    Hope someone can help me with a Solution.


    Post count: 0

    I am having the same problem. I just got my starter pack with 3 bulbs, I set upo both HomeKit and Alexa, and it is working fine. I just can’t add the bridge to my Hue account. I’ve tried on my iPhone, iPad, even with my laptop physically plugged to the router the bridge is connected to, and nothing happens! It is very frustrating because without it I can’t use any IFTTT recipes.
    I already tried everything in the support page, but nothing is working.

    Any ideas?

    jayne marangon
    Post count: 0

    the philips hue is connected to my phone and will work off the wifi but won’t connect to 4G and work when we are away

    Post count: 0

    Today I was finally able to connect the bridge to my account.
    I’ve been trying using iOS devices and even my Mac, but it connected when I tried using Chrome in a PC. The router I am using is a Lynksys, so for my the router was not the problem.

    I honestly don’t know why it worked with a PC (Chrome, it didn’t work with Opera or Edge), and not with any other browser or Mac, even using Safari.

Viewing 7 posts - 16 through 22 (of 22 total)
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