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  • mppsu2003
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    I got a new Hue Bridge that the app won’t find. I’ve tried everything i can think of…power cycles, testing on both 2.4 and 5.0, manual IP entry, factory resets.

    All 4 lights are on and solid on the bridge. The router and my phone are on the same network. No matter what I do, it won’t find the bridge. This is the 2nd bridge I got, the first one that push link button light never came on at all, right out of the package.

    Any advice is appreciated

    • This topic was modified 8 months ago by mppsu2003.
    mppsu2003
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    To update, i can get it to work when I plug directly into the modem but now the router…the problem there is that i have to disconnect the Xfinity Home security camera on the XB6 modem to free up the slot, so I don’t want to do that. There has to be a better solution.

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